Questions before you buy
Do tickets expire?
No. Use them whenever the site needs help.
What currency is this?
USD. Every pack is a one-time purchase, not a subscription.
How do I pay?
Card, Apple Pay or Google Pay on our secure checkout.
What counts as one fix?
One reported issue with a confirmed scope. A specialist agrees the scope with you before any work starts.
Can I use one pack across several sites?
Yes, up to the site limit listed on the pack you bought.
What do I actually get?
Remote website maintenance. A specialist updates, fixes, speeds up or edits your existing site. For example: a WordPress update with a backup, a broken form repaired, a slow page made faster, or a new section added. You do not receive a file to download.
What happens after I pay?
Digistore24 emails your receipt and order number immediately. Reply to that email, or write to [email protected], with your site address and the task. That is how you access the service. A specialist confirms the scope and works on the site remotely.
Is there a money-back guarantee?
Yes. 60 days from the date of purchase. Email [email protected] with your order number and the subject “60-day refund”. Details are on the refund policy.
How do I unsubscribe?
There is no subscription and no recurring charge. To stop marketing email, use the unsubscribe link in the message or email [email protected] with the subject “Unsubscribe”. Steps are in the privacy notice.